Privacy Policy

Last updated: 12 October 2026

This Privacy Policy explains how Adynix Media OPC Private Limited (“Adynix Media”, “we”, “us” or “our”) collects, uses, stores and shares personal data when you visit this website, place an order or contact us.

1. Information we collect

We may collect the information you provide during checkout or support requests, including your name, email address, phone number, billing and delivery address, city, district, state and PIN code. We also collect order, payment-status, download-access, support-request and correspondence records. Our website and service providers may automatically collect limited technical information such as IP address, browser and device information, timestamps, pages requested, security logs and essential cookie or session data.

2. How we use information

We use personal data to process and verify orders, deliver digital products, provide customer support, issue invoices and order communications, prevent fraud and abuse, maintain security, comply with legal obligations, enforce our Terms, and improve the operation of our website. We may use service communications to provide information necessary for an order or support request. We do not sell personal data.

3. Payments

Payments are processed through Cashfree. We receive payment-status and transaction reference information needed to administer your order, but we do not collect or store your complete card, UPI or bank-account credentials. Your use of Cashfree is also subject to its applicable privacy and payment terms.

4. When we share information

We share personal data only where reasonably necessary: with payment processors, hosting and infrastructure providers, email and communications providers, professional advisers, law-enforcement or government authorities where required by law, and a successor entity in connection with a lawful corporate transaction. Such recipients may process data on our behalf or under their own legal obligations. We do not share personal data with third parties for their independent marketing purposes without a lawful basis or your consent where required.

5. Retention and security

We retain information only for as long as reasonably necessary for delivery, support, dispute resolution, fraud prevention, legal, tax and accounting obligations, and enforcement of our agreements. We use reasonable administrative, technical and organizational safeguards designed to protect personal data. However, no internet transmission, storage system or security measure is completely secure, and we cannot guarantee absolute security.

6. Cookies and similar technologies

We use essential cookies, session technologies and similar tools that enable core website functions, security and checkout. You can manage cookies through your browser settings, but disabling essential cookies may prevent parts of the website from functioning properly.

7. Your choices and rights

Subject to applicable law, you may ask us to access, correct or update certain personal data, withdraw consent where processing relies on consent, or request deletion of data that is no longer required. Some information may need to be retained for legal, security, fraud-prevention or contractual reasons. To make a request, contact us through the Contact Us page. We may need to verify your identity before acting on a request.

8. Children and external links

Our website is not intended for individuals who cannot legally enter into a contract without a parent or guardian’s involvement. We do not knowingly seek personal data from such individuals. The website may link to third-party websites or services; their privacy practices are governed by their own policies, not this Privacy Policy.

9. Changes and contact

We may update this Privacy Policy from time to time by posting the revised version on this page. If you have a privacy question or request, please contact us through the Contact Us page.